Dynamics 365 Remote Assist

Dynamics 365 'Remote Assist' and 'Layout' mixed reality apps hit general availability. Microsoft is ready to mix reality with the virtual world at the workplace. The company today officially launched Dynamics 365 Remote Assist and Layout out of preview, opening them up to eligible businesses and organizations around the world (via MSPU).

This subscription enables businesses to use Dynamics 365 Remote Assist to solve problems faster the first time. With heads-up, hands-free video calling on Microsoft HoloLens, field service technicians can collaborate with any remote expert on PC or mobile to troubleshoot issues in context. Additional hardware and software requirements vary for available features and content. To enable user access to this subscription, IT administrators must assign individual seats to users after purchase before users can install the app from the Microsoft Store or Store for Business.
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